ITTS was founded in 2009 with the specific aim to provide fully-supported brick and mortar testing facilities to Test Providers. At the outset, all the staff, without exception, were involved in front line and dealt directly with the final client: the test-taker.

Most of us were or had been teachers of one kind or another, and the combination of these elements set the tone for our modus operandi i.e. to put the test-taker first…